Returns and Exchanges

Return & Exchanges

We are happy to answer any questions you might have about our merchandise and offer suggestions for building your look!  Email us at customerservice@tailoredwest.com. or you can reach us using our CHAT option!

Returns:

REGULAR PRICED ITEMS; Returns must be made within 14 days of receipt of your merchandise.

  • Regular priced items may be returned or exchanged for full REFUND. Email us at customer service@tailoredwest.com
  • Shipping fees are non-refundable.
  • We strongly suggest insuring your return for the full purchase price as Tailored West Fashion Boutique cannot be liable for lost packages.
  • If your order received free shipping, the original postage will be deducted from refund amount.

SALE ITEMS; Sale items are considered FINAL. They are not returnable or exchangeable.  Please ask any questions before you purchase sale merchandise.

EXCHANGES;  We do not store CC information. If you wish to EXCHANGE your item, please include a pre paid return shipping label for the new item, or give us a call and we're happy to charge you applicable shipping costs.  

CUSTOM/SPECIAL ORDERS and TAILORED ITEMS;  All custom , special orders and tailored pieces are considered final sale..

         **We have the capabilities to tailor your purchases-Chat with us!


 

Our return address:

Tailored West

502 Main Street

Canon City, CO 81212